There are different roles within the application, each with specific levels of access and permissions related to requests:
Role | Can Submit Requests | Can View Requests | Invitation Required? | Notes |
Basic Users (e.g. tenants) | ✅ Yes | 🔒 Only their own requests | ❌ No | Can track progress and add comments |
Contractors | ✅ Yes | 🔒 Only requests assigned to them | ✅ Yes, by a manager with rights to at least one category and one building | Can handle assigned requests |
Managers | ✅ Yes | ✅ All requests within their access area | ✅ Yes, by a manager with rights to at least one category and one building | Can manage, assign requests, and invite other users |
🔐 Summary:
Basic users can only view and follow up on their own requests.
Contractors can only see and act on requests specifically assigned to them.
Managers have full control within their access rights: they can view, manage, assign requests, and invite new users.