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Do I have legal proof for my registered mail?

Yes. When you send a registered letter via Smovin, you have two elements: a proof of sending that you can download in the application, and online tracking with bpost.

Written by Pauline Marchand

Download the proof of sending

  1. Open the relevant registered communication. You can find it in the "Communications" menu, on the contract's page ("Communications" section) or in the "Contacts" (address book) by opening the tenant ("Communications" section).

  2. Scroll down the communication details to the "Proof of transmission"

  3. Click the PDF file to download it.

Track the shipment online

In the communication details, under Track the communication, click To the portal. You are redirected to bpost tracking (Track & Trace), which shows the status of your registered mail: in transit, available at a pickup point, delivered, and so on.

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