As a property owner or manager, your tenants may request rent receipts. It is your duty to provide them with this document, which serves as proof of rent and service charge payments.
To do this, go to the Management tab and select the Rent Receipts section. This is where you will later find all your generated receipts.
Then, click on “+ Generate rent receipts”.
Step 1: Selecting Contracts
The first step is to select the contracts for which you want to generate rent receipts.
By default, all contracts for which the rent and charges have been fully paid for the current month are selected.
You can use the filters at the top of your screen to display only the contracts you’re interested in. Available filters include:
Owner: Show contracts by property owner.
Receipts: Allows you to view only those receipts that haven’t been generated yet for the selected period.
Time Period: Choose the time range for which you want to generate rent receipts.
💡 If you want to change the period for the receipts, please use the filters.
At the bottom of the page, you’ll find an Errors section listing the contracts where the due amounts haven’t been fully paid during the selected period. No receipt will be generated for those contracts.
Step 2: Summary
All the rent receipts that are about to be generated are displayed here. You can preview them by clicking on the red icon and choose which ones you would like to send immediately.
Confirm your selection by clicking Generate Rent Receipts.
Once the rent receipts have been generated, you can find them under the Rent Receipts section. They are organized by their sending status: To Be Sent and Sent.
To send them, select the receipts and click on Send by Email, or you can mark them as sent if you are handling the mailing yourself.
Step 3: Bulk Communication
If you choose to send your receipts, you must confirm the message and click Send.
🚧 Warning: The same message will be sent to all recipients. Do not include content intended for only one tenant.
Once your rent receipts have been sent, the communication will also appear in the history of the relevant contracts.
