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How to send a personalized communication to a tenant?

Easily communicate with your tenants and keep a record on Smovin.

Leopold Saelens avatar
Written by Leopold Saelens
Updated over 3 months ago

If you want to send a personalized communication to one of your tenants, you can do it from the contract's page.

Go to the contract page under its general information section.

Scroll down to the Tenants and Guarantors section and click on Send a message.

By default:

  • All tenants are selected as recipients.

  • If your tenant is a company, only the representative will be selected by default.

  • The default sending method is email.

You can modify the recipients and the method of sending the communication as needed.

Next, enter the content of the communication and the subject.

⚠️ If you wish to send your communication by post, you have the option to send it via Smovin (and track the delivery through the app) or send it yourself. Just deactivate the button below.

Once finished, click on "Send."

The communication will then appear on the contract page.

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