Skip to main content

How to manually add an amount due?

An exceptional amount due or an amount to refund to your tenant? You can easily add it to the tenant's balance.

Leopold Saelens avatar
Written by Leopold Saelens
Updated over a month ago

Does your tenant owe you late fees? Do you need to reimburse a repair to your tenant? Add it to your balance to maintain a complete history of financial exchanges between you and your tenant.

Step 1: Go to the contract balance
From the contract page, navigate to the contract balance details by clicking on "Financials."

Then, click on "+ Add a transaction."

Step 2: Add an amount due
Select the "Amount Due" option on the transaction screen and click "Next."

  • If it's an amount to be received from the tenant (e.g. payment of the rental guarantee, duplicate keys), choose the "Amount to receive" option.

  • If, on the other hand, you need to reimburse your tenant (e.g. release of the rental guarantee, dishwasher repair), click on "Amount to reimburse."

Then fill in the required information and click “Save” to complete the process.

💡 You can quickly indicate that a reimbursement has been made by clicking “Mark as reimbursed.”

Did this answer your question?