Smovin's system is quite simple: it adds up all payments received and all payments due.
There are 3 possible cases:
- If the total of payments received > the amounts due: the tenant is paying in advance --> the balance will be positive.
This sometimes happens when the tenant pays at the end of the month for the following month, or when the corresponding amount due is not indicated. In this case, it must be indicated (see https://help.smovin.be/fr/articles/6228581-comment-reconcilier-les-paiements-et-les-montants-dus).
- If the total payments received < the amounts due: the tenant is in arrears --> the balance will be negative.
If this is not the case, a payment is missing from the balance. In this case, it must be added (see https://help.smovin.be/fr/articles/6228581-comment-reconcilier-les-paiements-et-les-montants-dus).
- If the total payments received = the amounts due: Eureka, everything's in order. The tenant owes you nothing, and neither do you.
All's well in the best of worlds, bravo!