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How do I cancel a service charge statement?

Did you view the count before sending it and want to make a group call, or did you make a mistake?

Leopold Saelens avatar
Written by Leopold Saelens
Updated over 2 weeks ago

You have to ‘Confirm’ first, but you wanted to send it later.

Do you still want to send it to all tenants at once?

Then you need to delete it and start over, sending it to everyone directly at the end.

To do this, go to the property, click on "Structure and Tasks", and scroll down to the bottom of the page.

In the history section, you’ll find the service charge breakdown.

Click on the "...", then "Delete".

After that, you also need to delete the associated invoices.

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